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Frequently Asked Questions

Chance to WIN a devilishly chic trip to New York
Plus 1,000 pairs of cinema tickets to be won

The Promotion
What is the promotion?

Scan the QR code shown on your purchased promotional pack or visit www.aerochocolate.co.uk/TDWP2 & enter your full name, email address, country and last 4 digits of your pack barcode to be in with a chance to WIN† a devilishly chic trip to New York between 20.04.2026 – 12.07.2026, via the main prize draw. 

All valid entries will also have a chance to instantly win one of 1,000 x cinema gift cards worth £50/€50 (to spend in selected cinemas) during the main promotion (20.04.2026 – 12.07.2026) via winning moments, or via prize draw at the end of the late entry draw periods (ending 31.10.2026 & 31.03.2027).

How long is the promotion running for?
  • For your chance to win one of five x devilishly chic trips to New York via prize draw, you must purchase a promotional pack (whilst stock lasts) and enter during the main promotional period (00:00 20.04.2026 – 23:59 12.07.2026).
  • For your chance to win one of 1,000 x £50/€50 cinema gift cards (to spend in selected cinemas) via winning moments, you must purchase a promotional pack (whilst stock lasts) and enter during the main promotional period (00:00 20.04.2026 – 23:59 12.07.2026).
  • There are two late entry periods (50 x £50/€50 cinema gift cards to be won in each late entry draw):
    • Entries received between 00:00 13.07.2026 – 23:59 31.10.2026 will be entered into the 1st late entry period draw.
    • Entries received between 00:00 01.11.2026 – 23:59 31.03.2027 will be entered into the 2nd late entry period draw. 
       
How do I enter the promotion?

For your chance to win one of of five x devilishly chic trips to New York plus one of 1,000 x £50/€50 cinema gift cards (to spend in selected cinemas), you must purchase a promotional pack (whilst stock lasts) and scan the QR code on pack or visit www.aerochocolate.co.uk/TDWP2, then follow the directions on the promotional microsite.

Do I need to be connected to the internet to enter the promotion?

An internet connection (Wi-Fi or 3G/4G/5G) is required to enter the promotion and to claim your prize if you are a winner.

Which products are included in the promotion?

The following products are included in this promotion. The packs must feature promotional packaging (features ‘Chance to WIN† a devilishly chic trip to New York’):

AERO® Singles Peppermint Bar 36g 89p Price Marked Pack  
AERO® Singles Peppermint Bar 36g  
AERO® Singles Milk Bar 36g
AERO® Multipack Peppermint 4 x 27g  
AERO® Multipack Milk 4 x 27g  
AERO® Multipack Peppermint 8 x 27g  
AERO® Bubbles Peppermint 80g Sharing Bag £1.65 Price Marked Pack
AERO® Bubbles Peppermint 92g Sharing Bag
AERO® Bubbles Peppermint 181g Sharing Bag  
AERO® Bubbles Caramel 80g Sharing Bag £1.65 Price Marked Pack
AERO® Bubbles Caramel 92g Sharing Bag
AERO® Bubbles Orange 92g Sharing Bag
AERO® Pistachio Sharing Bar 90g £1.65 Price Marked Pack
AERO® Pistachio Sharing Bar 90g
AERO® Milk Sharing Bar 90g £1.65 Price Marked Pack
AERO® Milk Sharing Bar 90g 
AERO® Peppermint Sharing Bar 90g £1.65 Price Marked Pack
AERO® Peppermint Sharing Bar 90g
AERO® Hazelnut Sharing Bar 90g
AERO® Peppermint Sharing Bar 145g
AERO® Peppermint Gifting Bar 295g 
 

Entry
How old do I have to be to enter?

You must be 18 years or older to enter this promotion. 

Do I have to purchase an Aero® product to enter?

You must purchase a promotional Aero® pack to enter the promotion. Once you have purchased a pack, visit www.aerochocolate.co.uk/TDWP2 to enter for a chance to WIN. 

I’m a resident of Northern Ireland, how do I enter?

The entry requirements are the same across all participating regions. 

Do I need to keep hold of my promotional wrapper/ receipt?

Yes, please keep your promotional pack and receipt as they will be required for prize claim should you be a winner.

What details will I need to enter?

To enter, you need to enter your full name, email address, country and the last 4 digits of your pack barcode for a chance to WIN.

How do I enter the Tesco Double Entry promotion?

You will need to have purchased a promotional product from Tesco (in-store or online) during the Tesco Double Entry Period (22.04.26 – 16.06.26) and upload a copy of your Tesco receipt at www.aerochocolate.co.uk/TDWP2 selecting Tesco as retailer to receive double entry (2x) into the Grand Aero® Prize Draw, for a chance to win one of five trips to New York.  

Where can I find my barcode?

Barcodes can be found printed on the back/base of your promotional packaging. Here is an example:

barcode-aero-promotions-2026
I’m having trouble reading my barcode, who can I contact?

While barcodes will always be printed on the outside of promotional packs, they may not always appear in the same location. Nestlé does not assume any responsibility for barcodes damaged or defaced in the way the product packaging is opened.

If you require assistance locating or determining the digits of your barcode you can contact Nestlé Consumer Services by telephone on Freephone 00800 6378 5385 (UK + ROI).

The website doesn’t recognise my code or tells me it has already been entered. What should I do?

Firstly, make sure you’ve entered the last 4 digits of your barcode exactly as it appears on the pack. You can enter a maximum of once per day. If you are still getting an error message and you are not sure why, please contact the Nestlé Consumer Services team either by email at: consumer.services@UK.nestle.com or by telephone on Freephone 00800 6378 5385 (UK + ROI).

My computer / the website crashed as I was entering the promotion, how will I know if I’ve entered successfully?
  1. If your computer or the website crashes during this process, please revisit the website and re-enter the same last 4 digits of the barcode again.
  2. If your entry was successful and you are a winner, you will receive an email confirming next step instructions within 2 working days. In the event of uncertainty you can contact consumer services consumer.services@UK.nestle.com or by telephone on Freephone 00800 6378 5385 (UK + ROI), and we will be more than happy to help.
  3. If you are not a winner, you will not receive an email from us.
  4. If you have entered after 23:59 12.07.2026 and before 23:59 31.03.2027, then you will be entered into one of the late entry draws and will receive a message on screen confirming you have been entered into a late entry draw. 
I am not in the UK, can I still enter?

Only residents of the United Kingdom (England, Scotland, Wales and Northern Ireland), Republic of Ireland, Isle of Man and Channel Islands can enter the promotion. 

How often can I enter and how many times could I win a prize?

There is a maximum of 1 entry per person per day. There is a maximum of 1 prize type per person and a maximum of 1 prize per household.

If you are having issues claiming your prize or still don’t understand the claim process and need to get in touch with Nestlé Consumer Services, you can do this either by email at: consumer.services@UK.nestle.com or by telephone on Freephone 00800 6378 5385 (UK + ROI), and we will be more than happy to help. 

Prizes
What prizes are available to win?

There are 5 x devilishly chic trips to New York via prize draw to be won for the duration of the main promotional period. Each prize will include a selection of local activities (subject to change depending on local availability):

  • A private shopping tour with a fashion insider
  • A sightseeing day trip to the Hamptons and Sag Harbour with outlet shopping experience
  • A designer afternoon tea at a 5* hotel
  • A spa experience (including a 30-minute massage per person, and 1.5 hour access to thermal baths and juice)
  • Dinner and cocktails at a top restaurant (provided to the value of £100 GBP / €100 EUR per person) 

There is a total of 1000 x £50/€50 cinema gift cards (to spend in selected cinemas) to be won via randomly allocated winning moments throughout the main promotional period.

There are an additional 50 x £50/€50 cinema gift cards to be won in each late entry draw (x 2 late entry periods).

Choice of cinema chain includes:

  • Vue
  • Odeon
  • Showcase Cinemas (UK only)
  • Omniplex (ROI only)
How are winners notified?

If you are a winner of a Cinema Gift Card prize during the main promotional period, you will be notified of your win instantly on screen (subject to validation) upon completing the online form and submitting your details on the promotional website. The winners of these Instant Winning Moment Gift Cards will be contacted via email to the email address provided on entry within 5 working days of the corresponding instant win and will have 14 days to provide further information such as, but not limited to, proof of ID (government issues photographic ID), proof of address (Driving License, Utility Bill, Bank Statement) and proof of purchase.  

Winners of the grand and late entry prize draws will be contacted via email to the email address provided on entry within 2 working days of the corresponding draw date and will have 14 days to confirm entry criteria in order to claim their prize. There will be a request for further information such as proof of ID / proof of address. 

How will I receive my prize?

The winners of the cinema tickets will receive their £50/€50 digital gift card (or denominations to equal £50/€50) to the winners’ choice of cinema chain from Vue, Odeon or Omniplex (ROI only) via the email address registered on entry.  

The winners of the trips to New York once verified will be assigned a dedicated fulfilment manager who will act as their point of contact throughout the prize process. The fulfilment manager will contact the winner within 24 - 48 hours of successful verification (Monday to Friday) to obtain their preferred travel dates, review availability and provide itinerary options for approval. Once the winner has confirmed their preferred itinerary, the fulfilment manager will make all necessary bookings on the winner’s behalf and issue a detailed trip document including booking confirmations (for flights, airport transfers, accommodation and any other included elements), supplier contact details, and an emergency contact number. 

How long do I have to claim my prize?

Winners of the main prize draw and late entry prize draws will be contacted via email to the email address provided on entry within 2 working days of the corresponding draw date and will have 14 days to confirm required details in order to claim their prize.  

Winners of the instant winning moment cinema gift card prizes will be contacted via email to the email address provided on entry within 5 working days of the corresponding instant win and will have 14 days to confirm required details in order to claim their prize. 

If winners do not respond within 14 days of initial contact, they reject the prize or are ineligible, then the prize won’t be seen as successfully claimed, and the prize will be forfeited. 

When will I receive my prize?

Trips to New York
Once winners have been verified, their assigned fulfilment manager will be in contact within 24 - 48 hours (Monday to Friday) to obtain their preferred travel dates, review availability and provide itinerary options for approval. Once the winner has confirmed their preferred itinerary, the fulfilment manager will make all necessary bookings on the winner’s behalf and issue a detailed trip document including booking confirmations (for flights, airport transfers, accommodation and any other included elements), supplier contact details, and an emergency contact number. 

Cinema Gift Card
Winners of these instant winning moment cinema gift cards prizes will be contacted via email to the email address provided on entry within 5 working days of the corresponding instant win. Once winners select their preferred cinema chain, the gift card will be fulfilled within 14 days.   

Can I transfer or exchange my prize?

No. All prizes are non-transferable, non-exchangeable and non-refundable.

Data & Privacy
Are my details secure?

Yes. The website uses secure encryption, and your data is processed in line with Nestlé’s Privacy Policy and UK GDPR. 

What will my details be used for?

Your details will be used only to administer the promotion and fulfil prizes, unless you opt in to receive marketing communications. 

Will winners’ names be published?

Winners’ surnames and counties may be made available upon request, in line with regulatory requirements. 

Any other questions / issues / concerns

Please contact Nestlé Consumer Services team free on 00800 6378 5385 (UK & ROI) with as much information as possible and we’ll be happy to help. 

†Subject to verification. UK, IoM, CI, ROI. 18+. Open 20.04.26-12.07.26. Buy promo pack and enter details inc. barcode online for a chance to win one of five trips to New York or one of 1,000 x £50/€50 gift cards to spend in selected cinemas. Plus an additional 50 x £50/€50 cinema gift cards in each late entry draw – ending 31.10.26 and 31.03.27. Purchase and internet access required. Promo pack & receipt must be retained for prize claim. Max. 1 entry/person/day. Max. 1 x prize type/person and max. 1 x prize type/household. For full T&Cs, visit www.nestle-confectionery.co.uk/TDWP2